The Kutoff Group

Terms & Conditions

Effective Date: January 1, 2026

1. Program Description

This messaging program sends SMS messages to customers of Front Desk LLC who have explicitly opted in. Messages include appointment confirmations, reminders, rescheduling updates, account-related alerts, and customer support communications. Opt-in is collected via a web form on our website at thekutoffgroup.com with a dedicated checkbox for SMS consent. Customers must explicitly consent before receiving any messages.

2. Cancellation Instructions

To stop receiving messages, reply STOP to any text message. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially and we will resume sending SMS messages to you.

3. Support Information

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to jkutoff@gmail.com or call (305) 614-5026 during business hours.

4. Carrier Liability

Carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates

Message and data rates may apply. Check with your carrier for details. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.

6. Supported Carriers

Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

7. Age Restriction

You must be 18 years of age or older to use this SMS service.

8. Privacy Policy

For privacy-related inquiries, please refer to our Privacy Policy.

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.

General Terms

This website (the "Site") is owned and operated by Front Desk LLC ("we" or "us"). By using the Site, you agree to be bound by these Terms & Conditions and to use the Site in accordance with these Terms, our Privacy Policy, and any additional terms that may apply to specific sections of the Site or services available through it.

Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms. We reserve the right to change these Terms from time to time. By continuing to use the Site after we post any such changes, you accept the Terms as modified.

Intellectual Property Rights

Our Limited License to You

This Site and all materials available on it are the property of Front Desk LLC and/or our affiliates or licensors, and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal non-commercial use. You may not use the Site or its materials in a manner that constitutes an infringement of our rights or that has not been authorized by us.

Your License to Us

By posting or submitting any material to us via the Site, you represent that you own the material or have obtained the necessary permissions. You grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, transmit, sell, exploit, create derivative works from, distribute, and publicly perform or display such material.

Disclaimers

The information, properties, and services offered on or through the Site are provided "as is" and without warranties of any kind, either express or implied. To the fullest extent permissible under applicable law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

You agree at all times to indemnify and hold harmless Front Desk LLC, its affiliates, and their respective officers, directors, agents, and employees from any claims, causes of action, damages, liabilities, costs, and expenses arising out of or related to your breach of any obligation, warranty, or representation under these Terms.

Termination

If you suspect unauthorized use of your account or access, notify us immediately at jkutoff@gmail.com. We reserve the right to terminate or suspend your access to the Site, without notice, if we determine that you have violated these Terms or engaged in conduct we deem inappropriate or unlawful.

Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Florida. Any dispute arising under these Terms shall be resolved exclusively through binding arbitration in the State of Florida.

Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on our website with the effective date.

Contact Us

For any questions regarding these Terms & Conditions, please contact us at:

Front Desk LLC
5801 SW 37th Terrace, Fort Lauderdale, FL 33312
Phone: (305) 614-5026
Email: jkutoff@gmail.com
Website: thekutoffgroup.com

By using our website and services, you consent to these Terms & Conditions.